Privacy Policy for Ngezayo

Welcome to Ngezayo! Your privacy is critically important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our ride-sharing app. By using the Ngezayo app, you agree to the terms outlined in this policy.

1. Information We Collect
When you use Ngezayo, we may collect and process the following types of personal information:

• Name: We collect your name to identify you and facilitate your ride-sharing experience.
• Email Address: Your email address is collected for account registration, communication, and to help resolve issues or provide updates.
• Phone Number: We collect your phone number for user verification and to facilitate communication between drivers and passengers when necessary.
• Location Data: We may collect and use your precise location to provide ride-matching services, estimate travel distances and times, and enhance the accuracy and convenience of the ride experience.

2. How We Use Your Information
We use your personal information for the following purposes:

• Connecting Drivers and Passengers: To facilitate ride-sharing matches and communication between users.
• Improving the App: To analyze app usage and enhance our services, making your experience with Ngezayo more efficient and tailored.
• Communication: To contact you with important updates, service notifications, promotional content (with your consent), or in response to your inquiries.

3. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information with third parties. However, we may share your information with:

• Drivers/Passengers: To facilitate your ride, your contact information may be shared between relevant users, such as a passenger connecting with a driver.
• Service Providers: We may use third-party vendors to support our services (e.g., cloud hosting). These vendors are contractually obligated to protect your information.
• Legal Obligations: If required by law, we may disclose your information to law enforcement or government agencies.

4. Data Security
We implement technical and organizational measures to protect your data against unauthorized access, loss, or misuse. However, no system is 100% secure, and we cannot guarantee absolute security.

5. Retention of Data
We will retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights
Depending on your location, you may have certain rights concerning your personal data, such as accessing, correcting, or deleting it. If you wish to exercise any of these rights, please contact us at info@gezayo.com.

7. Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any changes by updating the "Effective Date" at the top of this policy. We encourage you to review this policy regularly.

8. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Email: info@gezayo.com